An ongoing series highlighting companies in Vancouver who ‘do it best’.
Twitter is both an engaging tool and a daunting task, and doing it right is by no means easy. As it has gained mainstream popularity — with users like Obama, Ellen, and CNN — businesses, especially marketers, are feeling the push to get involved and join the burgeoning service. I don’t want to argue the merits or disadvantages of Twitter, that’s for another post, but I do want to highlight a couple of local companies that are doing it right. Vancouver is considered one of the ‘early adopter’ cities in the Twittersphere. Here are a few of the companies that stand out.
Japadog- Using Twitter to Sell Your Product

You just have to love Japadog. As a hot dog vendor, traditionally you have to rely on flashy signs, location, and the wafting smell that is more addicting than, well… you know. However,Vancouver’s Japadog took a different approach. Following an L.A. Taco stand’s lead, Japadog now tweets specials they are running, its location, and connects with its customers by tweeting their next destination. The result? Tons of press, informed customers, and a lot more franks being sold.
Hootsuite - Inform and Update Your Customers

For nothing else, Hootsuite deserves to be on this list because of its 20,000+ followers. Being a Twitter application however, brings this number into perspective. Twitter can be used in a variety of different ways and Hootsuite uses it to inform its customers and users on product updates, new features, and feedback. Created and run by the folks at Invoke , it’s not surprising they do it well.
MakeGood - Become a Thought Leader

Is it incestuous to write about a company you share space with? We don’t think so. MakeGood uses Twitter to carve out a niche as a thought leader in their field (social responsibility) and does a great job interacting and conversing with people across the world that are passionate on the topic. With over 1,500 followers strong, it’s a compelling topic.
Vancouver Canucks - Engage Your Customers

The Canucks are using Twitter to talk to their fans, spread breaking news, and promote events. I love how they use Twitter as a conversation starter, not as a broadcasting device. Fans can @reply and expect a response, and they can tweet their thoughts during games.
BC Business - Spread The Word

BC Business is one of the province’s most widely read business magazines and they use Twitter to spread their content and connect with their readers. I like how John Butcher injects his insights with tweets like this, “Anyone out there use the word “skookum”? (Adj.: big, hearty, fierce.) Apparently, it’s BC and Yukon slang that comes from the Chinook slang.” You really can’t go wrong. All in all, its a pretty skookum Twitter feed.
lululemon - Connect and Inspire

Oops… this is #6, but I just couldn’t resist. Lululemon, makers of yoga-inspired apparel for healthy living, actively uses Twitter to inspire their followers to stay well-balanced and healthly. Either join a Yoga class and “boogie woogie” or read an insightful book. They also like to throw in the odd tweet asking their followers about their favorite lululemon item or about a new product, but why not? Their fabric is like none other.